International Warranty
WARRANTY POLICY ON AUDIO DEVICES
Audio devices purchased from the Rhema Innovation official online store can enjoy warranty repair service for 1-YEAR from the date of purchase with order information, provided they comply with Rhema Innovation's repair terms.
If your product requires repairs, please contact us via email: info@rhemainno.com during the warranty period and return the product to the designated repair address. Please be aware that you may be responsible for the shipping costs.
If the product needs to be repaired after the 1-YEAR warranty period expires, we can provide you with professional repair services for a reasonable service fee. Please reach out to info@rhemainno.com for more information.
MAINTAINANCE CLAUSE ON AUDIO DEVICES
- Rhema Innovation offers a 1-YEAR warranty service for products we sold and provided. Within 1-YEAR after purchase, with exceptions for improper use (the product is severely dropped, deformed, surface scratches, abrasion, exploded, corrosion, oxidation, water ingression, etc.), natural battery drain, audio function failure and changes to the product’s appearance and damage caused by ageing, customers can enjoy complimentary repair service.
- If the audio device is damaged due to maintenance, service or modification by persons other than Rhema Innovation's official repair personnel, it will not be covered by this limited warranty and will invalidate the limited warranty. If the product number engraved on the case disappears or is erased, altered, forged, replaced, defaced or illegible, the limited warranty will become invalid.